Refund policy

14-Day Confidence Guarantee

We want you to feel confident in your decision to try Active Memory.

You may review the materials and explore the system to decide if it’s the right fit for your situation.

If you decide it’s not a good fit, you may return your order within 14 days—as long as the materials have not been written in, marked, or otherwise used.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll make it right.

Our goal is simple:
To support you in creating better moments—and to stand behind the quality of what we provide.